Privacy Policy

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This Privacy Policy ("Policy") outlines how Janine Couchman Limited ("we," "us," or "our") handles the collection, use, storage, and disclosure of customer, client, and employee information obtained throughout our activities. We are committed to protecting the privacy and confidentiality of the information entrusted to us. This Policy applies to all personal information collected through our website, mobile applications, products, services, and interactions with us.

1.1 Personal Information: We may collect personal information, including but not limited to names, addresses, email addresses, phone numbers, financial information, and other relevant details, when voluntarily submitted by customers, clients, or employees. This information is collected for the purpose of providing our products, services, and fulfilling contractual obligations.

1.2 Non-Personal Information: We may also collect non-personal information such as browser type, operating system, IP address, and website usage information. This data is collected to improve our website, products, services, and enhance user experience. Non-personal information does not identify individuals directly and is treated in accordance with applicable laws and regulations.

2.1 Customer and Client Information: We may use personal information provided by customers and clients to process orders, deliver products and services, communicate important updates, respond to inquiries, and improve customer experience. We may also use this information to send promotional materials or relevant offers, but only with the explicit consent of the individuals involved.

2.2 Employee Information: Employee information is collected for the purpose of managing employment relationships, payroll processing, benefits administration, performance evaluation, and compliance with legal obligations. We may also use this information to communicate with employees regarding work-related matters, training, and company updates.

2.3 Third-Party Service Providers: We may engage third-party service providers to assist in the delivery of our products and services. These service providers may have access to personal information but are bound by contractual obligations to protect the confidentiality and security of the data and can only use it for the specified purposes.

2.4 Legal Compliance: We may disclose personal information if required by law, court order, or government regulations, or if we believe in good faith that such disclosure is necessary to protect our rights, safety, or property, or to prevent illegal activities.

We implement reasonable and appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of personal information.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When personal information is no longer needed, we securely dispose of or anonymize it.

Customers, clients, and employees have the right to access, update, correct, or delete their personal information held by us, subject to any legal obligations or legitimate business purposes. Requests to exercise these rights can be submitted using the contact information provided in Section 7.

Our website, products, and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Janine Couchman Limited

Email: Hello@janinecouchman.com

Phone: +64276454279

We reserve the right to update or modify this Privacy Policy from time to time. Any material changes will be prominently posted on our website, and the effective date will be updated accordingly. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

By using our website, products, or services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Policy, please do not provide any personal information or use our services.